![]() We went on the Bike Tour provided by the resort. Abel, Prospero and Roberto were our pool side waiters and they were extremely attentive, friendly and quick to get anything you may ask of them. And it pays off because this resort is immaculate. You will never walk around without seeing them hard at work gardening, cleaning or repairing something. The ground maintenance staff work so hard. Our rooms were cleaned daily and we always had fresh towels and clean sheets. Laura and Patricia were our professional and kind massage therapists for the Tension Relief Couples Massage and the they walked us through the Hydrotherapy Water Circuit. I don’t know what we did the deserve this unforgettable experience but it was amazing. Leonardo and Chef Edwin worked together to provide us with a 5-course meal that wasn’t on the menu. He had asked us to return the following night for dinner and said he had a surprise for us. Our favorite restaurant by far was El Patio. All of the food was delicious and the portion sizes are perfect. We ate at all of the restaurants except Himitsu. On random occasions we would return to our room to find rose petals, candles, champagne, chocolate covered strawberries and one morning we were surprised with breakfast in bed. We had the anniversary package and were greeted with a Happy Anniversary banner on our door. We used the Preferred Club Lounge as a quick snack stop quite often. He had our orders memorized by the second day of our stay. Nesto was our bartender in the Preferred Club Lounge. He was friendly and quick to respond to any requests we had. Luis at the Preferred Club Lounge checked us in and was great to work with throughout our stay. He was sure to point our areas of the resort along the way. ![]() We were greeted by bellman Ivan upon our arrival who took our luggage and provided us with a ride to the Preferred Club Lounge for check-in. From the arrival to the departure, we had such an amazing experience. We had never been to an all-inclusive resort and this experience blew us away. Leonardo and Chef Edwin worked together to provide us. We had never been to an all-inclusive resort and this experience blew us away.įrom the arrival to the departure, we had such an amazing experience.
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